Multilingual Indian-language voice agent
Telephony AI architecture for South Indian languages and English at 40,000 calls a day, covering the SIP stack, Indic speech recognition and synthesis, the LLM, the cost model and DPDP and TRAI compliance.
What we designed
A telephony voice agent for South Indian languages and English, sized for 40,000 calls a day:
- SIP telephony stack
- Indic speech recognition (ASR) and speech synthesis (TTS)
- An LLM for the conversation
- A cost model for running at that volume
- Compliance with DPDP and TRAI rules